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10.05.2024
Senior Support Engineer
Cape Town
... Provide expert-level technical support and troubleshooting assistance to customers via phone and email Investigate and resolve complex technical issues Log faults with service providers and third parties Document and track customers issues, resolutions and troubleshooting steps in the internal ...
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Pronel Personnel
10.05.2024
Junior Support Engineer
Cape Town
... providing technical assistance to customers, resolving issues and ensuring a positive customer experience. This role is ideal for individuals who are passionate about technology, eager to learn and thrive in a fast-paced and collaborative environment. The role is shift-based + weekends. ...
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Pronel Personnel
10.05.2024
Senior NOC Engineer
Cape Town
... promptly to network alerts, alarms and incidents, and take appropriate actions to resolve issues Use the appropriate communication channels to notify other team members of any outages or network issues Perform regular health checks and proactive maintenance to ensure network reliability and ...
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Pronel Personnel
11.05.2024
Lead Engineer
Cape Town
... provement. Responsibilities: Lead and mentor a team of engineers, providing technical guidance, coaching and feedback to foster professional growth and development Collaborate with Principal Engineers and Managers to define project goals, requirements and technical solutions Drive the ...
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Pronel Personnel
12.05.2024
Senior NOC Engineer
Cape Town
... promptly to network alerts, alarms and incidents, and take appropriate actions to resolve issuesUse the appropriate communication channels to notify other team members of any outages or network issuesPerform regular health checks and proactive maintenance to ensure network reliability and ...
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Pronel Personnel
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